I posted yesterday about the sessions at the Volunteer Management Conference.
Another really great aspect of the conference was lunch. The organizers picked a wide variety of discussion topics and assigned each a lunch table. When people signed in in the morning, they picked a lunch table based on what they wanted to chat about.
About a week before the conference, one of the organizers asked me if I would lead the Web 2.0 table. Naturally, I said “sure!”
The attendees ranged from Gen Y to Baby Boomers. We had about 8 people at the table. About three of them were new to web 2.0, and the others have adopted it at least somewhat. We had a great discussion – I loved that I was not the source of all answers!
It was a really nice setting for people to ask questions they’d been embarassed to ask.
- what is web 2.0?
- is it a separate web from the first one? Did they build another internet?
- blog and wiki what now?
- how do people have time to do this stuff?
I found that giving concrete examples of web 2.0 technology in action was effective for showing people what it could do and for illustrating that the idea was to do things differently, not in addition. This is what worked for our conversation:
Example 1: My Family’s Christmas Wiki
I’m in MN, my sister’s away at college, and my parents are in New York. We all come home for Christmas. But a lot of planning has to happen before then: food, who’s traveling where when, cards, wish lists, decorating, and dividing tasks.
Instead of having 10 separate 2-person phonecalls about these things, or a huge confusing email thread, my family made a wiki. It’s private – only our family can see it. We have a separate page for each of the categories I mentioned, and any of us can update it at any time. You can have the wiki email you after every update or just once a day with a summary.
One of the ladies in particular really liked the idea and is thinking that she wants a year-round family wiki so that her large, spread-out family can stay caught up on whatever’s happening.
This example led people to ask how to start a wiki, and I recommended http://pbwiki.com. This way I wasn’t just dumping information on them. I told a story and they asked how they could get involved. Good stuff.
Example 2: The Curriculum Team and Google Docs
We have seven different learning center staff spread across five learning centers working on curriculum for our centers. In the past, we’d have to email documents back and forth and the versions got confused.
This time, we’re trying out Google Docs. They live online (in “the cloud”). This means that there are no versions – we can all access the one document right where it lives instead of having it live in seven different places. Google Docs tells you who is updating the document in real-time, and also tracks all the changes ever made.
That seemed like enough information for them on that – they didn’t ask more questions about it. But now they have that story, and if they’re finding themselves in a similar or parallel situation, I hope they’ll think of Google Docs as a potential solution.
It was so valuable to have a casual forum for people to ask their questions! I had a great time talking with the ladies at my table, and I think we all walked away with some new ideas.